Ink Does Not Come Out
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Check1 Check the remaining ink level.
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Check2 Are the print head nozzles clogged?
Print the nozzle check pattern and make sure that the ink is coming out normally.
For details on printing the nozzle check pattern, print head cleaning, and print head deep cleaning, see If Printing Is Faint or Uneven.
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Step1 Print the nozzle check pattern.
After printing the nozzle check pattern, examine the pattern.
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From the printer
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From the computer
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For Windows:
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For macOS:
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If the pattern is not printed correctly, go to the next step.
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Step2 Clean the print head.
After cleaning the print head, print the nozzle check pattern and check the result.
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From the printer
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From the computer
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For Windows:
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For macOS:
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If it still does not improve, go to the next step.
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Step3 Clean the print head again.
After cleaning the print head again, print the nozzle check pattern and check the result.
If it still does not improve, go to the next step.
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Step4 Clean the print head deeply.
After cleaning the print head deeply, print the nozzle check pattern and check the result.
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From the printer
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From the computer
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For Windows:
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For macOS:
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If it does not improve, turn off the printer, wait for more than 24 hours, and go to the next step.
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Step5 Clean the print head deeply again.
After cleaning the print head deeply again, print the nozzle check pattern and check the result.
If it still does not improve, go to the next step.
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Step6 Perform ink flush.
After performing ink flush, print the nozzle check pattern and check the result.
Ink flush consumes a great amount of ink. Frequent ink flush can rapidly consume ink, so perform it only when necessary.
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Note
- Although some air may enter the ink tube, it is not a malfunction. No problem if the nozzle check pattern is printed correctly.